Clarust for Public Service

Resolve complaints and disputes faster - with AI, clarity, and trust

Reduce backlog, resolve cases faster, and strengthen public confidence, with AI - human collaboration, structured workflows, and clear, defensible decisions.

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Our technology

Built for regulators, ombudsman services, and oversight bodies facing shared challenges

Clarust brings AI, structured workflows, and collaborative intelligence together - enabling faster resolutions, consistent decisions, and resilient outcomes at scale.

Hey Alex, What kind of issue are you dealing with?

💼

Employment

Dispute

🏠

Property

Matter

📑

Contract

Dispute

👫

Family

Matter

Hey Alex, What kind of issue are you dealing with?

💼

Employment

Dispute

🏠

Property

Matter

📑

Contract

Dispute

👫

Family

Matter

Intelligent Case Intake & Triage

Automatically structure incoming complaints, extract key facts, and prioritise cases based on risk, complexity, and impact - ensuring the right matters are addressed first.

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Structured Case Management

Guide every case through consistent, predefined workflows with clear stages, responsibilities, and audit trails - reducing fragmentation and improving oversight.

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Alex! If you have any supporting evidence, you can upload it now or later.

Upload

No evidence right now

Alex! If you have any supporting evidence, you can upload it now or later.

Upload

No evidence right now

Evidence & Insight Generation

urface relevant information, identify patterns across cases, and generate summaries and draft outputs - equipping teams with the context needed to act quickly and accurately.

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Hi, Alex !

Supper Admin

NTF Group and Sons

Hi, Alex !

Supper Admin

NTF Group and Sons

Collaborative Decision-Making

Enable teams, reviewers, and adjudicators to work together seamlessly with shared visibility, commentary, and version control—reducing silos and improving decision quality.

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Consistent, Defensible Outcomes

Support decisions with structured reasoning, complete records, and traceable logic - ensuring outcomes are fair, explainable, and resilient under scrutiny.

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