Clarust for Public Service

Resolve complaints and disputes faster - with AI, clarity, and trust.

Reduce backlog, resolve cases faster, and strengthen public confidence, with AI - human collaboration, structured workflows, and clear, defensible decisions.

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Our technology

Built for regulators, ombudsman services, and oversight bodies facing shared challenges

Clarust brings AI, structured workflows, and collaborative intelligence together - enabling faster resolutions, consistent decisions, and resilient outcomes at scale.

Hey Alex,

What kind of issue are you dealing with?

💼

Employment

Dispute

🏠

Property

Matter

📑

Contract

Dispute

👫

Family

Matter

Intelligent Case Intake & Triage

Automatically structure incoming complaints, extract key facts, and prioritise cases based on risk, complexity, and impact - ensuring the right matters are addressed first.

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Structured Case Management

Guide every case through consistent, predefined workflows with clear stages, responsibilities, and audit trails - reducing fragmentation and improving oversight.

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Alex!

If you have any supporting evidence,

You can

upload it now or later.

Upload

No evidence right now

Evidence & Insight Generation

urface relevant information, identify patterns across cases, and generate summaries and draft outputs - equipping teams with the context needed to act quickly and accurately.

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Hi, Alex !

Supper Admin

NTF Group and Sons

Collaborative Decision-Making

Enable teams, reviewers, and adjudicators to work together seamlessly with shared visibility, commentary, and version control—reducing silos and improving decision quality.

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Consistent, Defensible Outcomes

Support decisions with structured reasoning, complete records, and traceable logic - ensuring outcomes are fair, explainable, and resilient under scrutiny.

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